No Place Like Home....And There's No Place Like Goodcare Health Services When You Want In-Home Care.
Goodcare Health Services Frequently Asked Questions
- Free In-Home Consultations - Immediate Service 24 Hours a Day- Se Habla Español
Get Answers to Frequently Asked Questions About Home Health Care
- Q: How do I set up services?
A: It is as simple as a phone call. Call our office, and we can arrange for care quickly.
- Q: How can I contact the agency after hours?
A: Our phones are answered 24 hours a day. Please call our main number, and you will be directed as to how to contact the appropriate staff person.
- Q: Do you accept insurance?
A: Yes, we accept most long-term care insurance plans. We also work with many workers' compensation carriers if needed.
- Q: What if I have a short notice for care?
A: No problem. In most cases, we can respond to a request for services quickly.
- Q: Can I make changes in the initial schedule?
A: Absolutely! Just call the office to inform us of the change that you need.
- Q: Do the caregivers provide transportation services?
A: Yes, we allow our caregivers to transport our clients.
- Q: What screening do you do before the caregiver is placed on your staff?
A: They go through a thorough screening, which includes personal references, work references, drug tests, license or certification verification, and a criminal background check.
- Q: Will the same caregiver be assigned to me?
A: Our priority is to provide continuity of care. For seven-day-a-week care, we typically have to use more than one caregiver due to the amount of hours of care being provided.
- Q: Can the caregiver do any housekeeping and laundry?
A: Our caregivers do light housekeeping and laundry.
- Q: Can I expect confidentiality?
A: Yes, it is the law that we protect your privacy and confidentiality.
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