Adult Care | Amarillo, TX | Goodcare Health Services | 806-373-7373

All The Information You Need For a Happy Future

If you want to make the best decisions for your future, you need answers to all your most important questions. If you don't find what you're looking for here, give us a call!

 

 

Find answers to all your care and service questions:

Q: How do I set up services?
A: It is as simple as a phone call. Call our office and we can arrange for care quickly.

Q: How can I contact the agency after hours?
A: Our phones are answered 24 hours a day. Please call our main number and you will be directed as to how to contact the appropriate staff person.

Q: Do you accept insurance?
A: Yes, we accept most long-term care insurance plans. We also work with many workers' compensation carriers if needed.

Q: What if I have a short notice for care?
A: No problem. In most cases, we can respond to a request for services quickly.

Q: Can I make changes in the initial schedule?
A: Absolutely! Just call the office and inform us of the change that you need.

Q: Do the caregivers provide transportation services?
A: Yes, we allow our caregivers to transport our clients.

Q: What screening do you do before the caregiver is placed on your staff?
A: They go through a thorough screening which includes personal references, work references, drug tests, license or certification verification and a criminal background check.

Q: Will the same caregiver be assigned to me?
A: Our priority is to provide continuity of care. For 7 day-a-week care, we typically have to use more than one caregiver, due to the amount of hours of care being provided.

Q: Can the caregiver do any housekeeping and laundry?
A: Our caregivers do light housekeeping and laundry.

Q: Can I expect confidentiality?
A: Yes, it is the law that we protect your privacy and confidentiality.

Private Nursing | Amarillo, TX | Goodcare Health Services | 806-373-7373
Skill Care | Amarillo, TX | Goodcare Health Services | 806-373-7373

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806-373-7373

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